Spam Policy
Krasis supports ONLY permission-based email management practices. In this regard, we have implemented several policies and procedures that:
- Help prevent MAILCast from being used for the purpose of unsolicited email campaigns.
- Encourage permission-based marketing.
- Respond to all complaints suggesting MAILCast has been used as a vehicle to send unsolicited email.
- Spam is Unsolicited Email
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to being perceived as intrusive, irrelevant and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails - those that are requested, anticipated, personal and relevant.
- Preventing Unsolicited Emails Via MAILCast
Users must abide by a strictly enforced Terms of Service where it clearly states our policy with respect to spam: "You may not use MAILCast or the products or services provided through or in connection with MAILCast to: send unsolicited bulk email, for commercial or non-commercial purposes. Unsolicited bulk email is defined as email sent to more than 10 individuals without their permission."
This is not an option. In the event that a user violates anyone of our usage rules, or for any other reason deemed appropriate by MAILCast, Krasis reserves the right to suspend or terminate, without notice, access to the user's account and all related data.
- Encouraging Permission-Based Marketing
MAILCast encourages its users to create and manage "opt-in" subscriber lists. By building and using an opt-in subscriber list, users can be certain that they are sending emails to recipients that have expressly given their permission to do so.
It is also important to note that subscribers receiving email campaigns by users will only see their names in the header - all other email addresses are not viewable which makes them safer from unsolicited email abuse via other recipients of the same email campaign.
- Responding to Unsolicited Email Complaints
If a complaint is received regarding unsolicited emails being sent from our MAILCast tools, an immediate investigation is undertaken.
- Think You've Been Spammed?
Immediately unsubscribe using the "unsubscribe" option of your choice in the email if available. If not, send us a message to notify us of any unsolicited messages and provide any other information that you believe may help us in our investigation.
Krasis takes permission-based marketing very seriously. Thank you for reviewing our Anti-Spam Policy.
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